Champion Air is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to make sure we provide equal access to all users.
Our commitment
We believe every visitor should be able to easily access information about our heating, cooling, and indoor air quality services. We work to ensure our website is perceivable, operable, understandable, and robust for all users, including those who rely on assistive technologies such as screen readers, screen magnifiers, voice recognition software, and keyboard-only navigation.
Conformance status
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.
Our website is partially conformant with WCAG 2.1 Level AA. “Partially conformant” means that some parts of the content do not fully conform to the accessibility standard. We are actively working to identify and address any gaps.
Measures we take
To support accessibility, Champion Air:
- Includes accessibility as part of our design and development process
- Builds pages with semantic HTML and ARIA landmarks so assistive technologies can navigate content correctly
- Maintains sufficient color contrast between text and backgrounds so content is readable for users with low vision
- Ensures the site can be operated with a keyboard alone, with visible focus indicators on interactive elements
- Provides descriptive alternative text for meaningful images and labels form fields for screen reader users
- Structures content with proper heading hierarchy so users can scan pages and jump between sections
- Tests the site with automated accessibility tools and periodic manual reviews
Known limitations
Despite our best efforts, some content on our website may not yet be fully accessible. Known areas we are working to improve include:
- Older blog posts and embedded third-party content (such as video players, maps, review widgets, and financing portals) that may not meet current accessibility standards
- Some PDF documents published before accessibility remediation began — accessible alternatives are available on request
If you encounter an accessibility barrier anywhere on our site, please let us know using the contact details below and we will work to resolve it as quickly as reasonably possible.
Feedback and contact
We welcome your feedback on the accessibility of our website. If you have difficulty accessing any page, feature, or information, or if you have suggestions for improvement, please contact us:
- Phone: (480) 748-4000
- Email: [email protected]
- Business name: Champion Air
We try to respond to accessibility feedback within five business days. When you contact us, please describe the page or feature you were trying to use, the assistive technology or device you were using, and the specific issue you experienced so we can investigate and respond effectively.
Assessment and ongoing work
Champion Air assesses the accessibility of our website through a combination of automated testing, internal review, and feedback from visitors. Accessibility is treated as an ongoing project: as we add new pages, features, or third-party integrations, we continue to evaluate and update the site to maintain conformance.
Alternative access
If any content on our website is not accessible to you, we are happy to provide the information in a different format or assist you directly. You can always reach a member of our team by phone at (480) 748-4000 to schedule service, request a quote, or ask questions about our products and services.